Returns & Exchanges
At Hooga, we want you to love your fashion finds. If your purchase isn't quite right, you can return or exchange unworn items with tags attached within 30 days of delivery.
1
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to send back.
2
Pack Your Items
Place the items in their original packaging, ensuring all tags are intact and the garment is in its original condition.
3
Ship It Back
Print your prepaid shipping label, attach it to the package, and drop it off at any authorized courier location.
4
Receive Your Refund
Once our team inspects the return, we will process your refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing